Four easy steps. No trips.
Book it, we pick up, we drop off, done. You stay home the whole time.
Book it
Start your return in the retailer’s app to get a QR code or label, then tell us your item and pickup address. Takes a minute — no box needed for most Amazon QR returns.
We pick up
An independent local driver comes to your door at your window. You never leave home — hand it over, or leave it out with your QR code.
We drop off
Your driver takes it to the right place — UPS, Kohl’s, or Whole Foods for Amazon — and scans it in. You get a photo and a timestamped confirmation.
Done
Once it’s scanned at drop-off, the retailer processes your refund to your original payment. We handle the trip; they handle the money.
What are you returning?
Pick your item type — we’ll match the right vehicle and driver — then schedule your pickup. Most returns need nothing but your QR code.
Select a return type above to see the right vehicle — or proceed and specify at checkout.
One flat pickup fee. No surprises.
You see the flat fee before you book — no mileage, no surge, ever. It goes 100% to your independent driver, and every dollar of any tip is theirs too.
No mileage. No surge. Your refund comes from the retailer, on their timeline — the platform never touches it.
No trips. No printing. No hassle.
Returns are the worst errand. We make them disappear from your to-do list.
No trips to the store
Skip the drive, the parking, and the counter line. It leaves your door and you’re done.
No printing
Most Amazon returns are QR-only — just save the code. No printer, no label, no tape.
No box for most items
QR returns at UPS, Kohl’s, and Whole Foods usually take the item as-is. We bring it in for you.
On your schedule
Pick a pickup window that works. Returns run in daytime hours — calm, predictable, no rush.
Amazon and beyond.
Amazon is the favorite — dropped at UPS, Kohl’s, or Whole Foods. We handle plenty of other stores too.
You’ll know it made it.
Every return comes with real proof — so you can relax the moment it leaves your door.
Photo proof
Your driver captures a photo at drop-off, attached to your return record.
GPS drop confirmation
The drop-off is confirmed by location so you know exactly where it landed.
Chain of custody
QR scan-in and a timestamped trail from your door to the counter — every step logged.
DriverReturns is a dispatch and clearing platform — we route pickups, clear payments, and provide business tools; drivers are independent businesses that run their own pickup service and keep 100% of the fee and tips. We’re not affiliated with any retailer, and refunds are always issued by the retailer, never by us.
Good questions, plain answers.
How much does a return pickup cost?
Do I need a box or a printer?
Who gives me the refund?
How do I know it was actually dropped off?
Which retailers do you support?
Is DriverReturns affiliated with Amazon?
Still stuck? Visit Help & Support →
Ready to skip the return trip?
Book a pickup in minutes. We handle the drop-off — the retailer handles the refund. That easy.
Independent service. Not affiliated with Amazon, UPS, Kohl’s, or Whole Foods.